When Shoppers Ask AI for Furniture,
Your Store Should Be the Answer
Furnitty is an AI team for furniture retailers. It gets you found by AI shoppers, turns them into buyers, and tells you why they bought or left. Start with a free audit that shows where you stand today
Here are three mid-century sofas under $2,000 that consistently come up in shopper recommendations:
West Elm · Andes Sectional
Mid-century styling, deep seats, available in performance velvet under $1,950.
Article · Sven Sofa, Charme Tan
A widely cited mid-century pick. Tufted leather, walnut legs, around $1,799.
Castlery · Jonathan 3-Seater
Tailored mid-century lines and channel tufting. Listed at $1,899 with free delivery.
This is what your customers see right now. The question is whether your store is in the answer.
The thesis
The retailers who win the next five years won't just have better products. They'll have a better AI team
THE PROBLEM
You Built a Real Business. Now You Are Competing With Teams of 200
Wayfair has a pricing team. A merchandising team. A data team. A marketing team. You have you. The gap is your hours in a day
AI agents are reshaping how people shop
Millions of shoppers now start with ChatGPT, Perplexity, or Google AI. They ask for recommendations and get instant answers. If your catalog isn't structured for AI, your competitors' products get recommended. Yours don't
Your team can't monitor everything at once
Getting found, converting shoppers, watching competitors, understanding why buyers leave. Each one is a full-time job. Each one affects the others. No small team can stay on top of all of it at the same time
What the Boss Agent catches
A conversion gap you did not know existed
8:14 AM. Before the stores open, the Boss Agent has already reviewed your overnight numbers, flagged the bedroom category, and pinpointed the three reasons it is underperforming
This morning · before opening
The Solution
Four agents do the work. One runs them all
Three of them run your customer journey: getting found by AI, closing the sale, and learning why shoppers buy or leave. A fourth watches your market and your competitors. The Boss Agent runs all four and reports to you
Get Found
Metadata Agent
Get the Sale
Interior Designer
Get the Intelligence
Customer Insight
Stay Ahead
Pricing Agent
Get Found
Get found where your shoppers are already asking
Your future customers are asking ChatGPT, Perplexity, and Google AI for furniture recommendations right now. The Metadata Agent rewrites your catalog so AI assistants understand what you sell, who it is for, and why to recommend it
- Audits your full catalog against AI readability standards
- Rewrites titles, descriptions, dimensions, materials, and style tags
- Keeps metadata updated as you add new products
- Works with ChatGPT, Perplexity, Google AI Overview, and shopping agents
Before
- Title
- Modern Sofa
- Description
- Comfortable modern sofa in gray. Great for living rooms.
- Dimensions
- Not listed
- Material
- Not listed
- Style
- Not listed
After
- Title
- Oslo 3-Seat Sofa, Charcoal Boucle
- Description
- Mid-century modern 3-seat sofa upholstered in textured charcoal boucle. Hardwood frame, foam-and-feather cushions. Designed for living rooms 12 ft and larger.
- Dimensions
- 84" W x 36" D x 32" H
- Material
- Boucle upholstery, hardwood frame
- Style
- Mid-century modern, contemporary
One product. Two completely different stories told to AI
Get the Sale
Every shopper gets their own interior designer
Furnitty guides every shopper from "I'm not sure" to "I'll take it" by understanding what they need, finding what fits, and showing it in their actual room
Room preview will appear here
Listens first
Reads browsing behavior, asks a few smart questions - budget, style, room type. No forms, no filters.
Knows your catalog
Narrows thousands of SKUs to the pieces that actually fit - and explains why each one works.
Shows it in their room
Shopper uploads a photo. Furnitty analyzes the space and places the furniture in their actual room.
Never sleeps
Available 24/7, works for every visitor, scales across your entire catalog.
Get the Intelligence
Know what your customers actually want
Your reviews, support tickets, and shopper behavior contain the answers to questions you have not asked yet. The Customer Insight Agent reads all of it, clusters the patterns, and tells you what customers want and why they buy or leave
- Reads every review and support ticket as it comes in
- Tracks what shoppers search for, hesitate on, and abandon
- Clusters issues by product, category, and complaint type
- Surfaces the patterns your team feels but cannot quantify
Stay Ahead of the Market
Know what your competitors charge before your customers do
A competitor drops their price on a sofa you both carry, and you find out when a customer asks you to match it. The Pricing Agent watches the competitors you name, tracks market price movements and demand signals, and tells you the moment something changes
- Monitors competitor prices on the specific competitors you name
- Tracks market price movements and demand signals
- Proposes price changes based on your margin floors, never below
- Flags competitor moves the same day, not weeks later
Pricing Agent · this afternoon
Furnitty Command · Boss Agent
Meet your new co-pilot
The Boss Agent is the center of Furnitty Command. It knows what the other four agents are doing, synthesizes it into decisions, and talks to you directly, in plain language. It also connects to the tools you already use
Knows your business cold
Every morning, the Boss Agent has already reviewed overnight sales, flagged pricing gaps, spotted slow-moving SKUs, and noticed competitor moves. You open your phone and it is already waiting with the summary and a recommendation.
Takes your direction
Tell the Boss Agent your goals, protect margin on the Oslo collection, clear the warehouse before Q4, fix the bedroom category, and it directs the other agents to execute. You set the strategy. It handles the rest.
Connects to your other tools
The Boss Agent plugs into the tools you already run, like Zendesk for support and your other business systems. It pulls what it needs and acts on your behalf, so your team is not copying data between tabs.
Three days after David set a goal
The Boss Agent reports back
David told the Boss Agent: "I want to clear slow-moving bedroom inventory before the end of the month without killing margin." You set the goal. The Boss Agent coordinates the other agents to make it happen, and brings you the update
Strategic report · day three
When You Need More
Your platform grows with you
The five core agents cover the full journey. When your business is ready for more, additional agents are available, starting with Marketing Intelligence on the Grow plan
Featured optional agent · Grow plan
Marketing Intelligence Agent
See what every competitor is doing in advertising
The Marketing Intelligence Agent studies how your competitors advertise, which channels they use, what messages they run, where they are winning, and where they are leaving gaps. It turns that into a clear set of moves for your business: the channels you are missing, the messaging white space nobody owns, and the advantages you have but are not talking about loudly enough
Messaging white space
"Wayfair owns selection. Ashley owns deals. Pottery Barn owns emotion. Nobody owns 'real service, real people.' Your free white-glove delivery is a provable advantage your competitors either charge for or do not offer. Right now it is buried in your FAQ. It should be the first thing shoppers hear."
One insight from a full Marketing Intelligence report. Grow plan clients get the complete competitive analysis, refreshed as the market moves
Merchandising Agent
Homepage and category featuring based on what converts
Inventory Agent
Stockout prediction and slow-mover alerts
And more as they launch
New agents added as the Furnitty platform grows
You start with the five that matter. You add the rest when you need them
Security
Security built into every plan
Same protection on every plan. Security is not an upsell
Cloud infrastructure
Hosted on AWS and Google Cloud with a 99.9% uptime target, automated failover, and continuous monitoring
Tenant isolation by design
Every retailer runs in a dedicated, logically isolated environment. Catalog, customer, and analytics data are never commingled
Encryption end to end
TLS 1.3 in transit and AES-256 at rest. All agent-to-agent communication is signed and encrypted
Granular access controls
Role-based permissions and complete audit trails for every agent action and human override
Privacy first
Customer photos are processed in memory and discarded by default. No training on your data, ever
You own your data
Export your enriched catalog, insights, and history at any time. No lock-in, no exit fees
Working toward SOC 2 Type II certification. For specific compliance questions, contact us at ap@furnitty.com
How To Get Started
Start with a free audit. See the gap before you commit
We audit your catalog's visibility across ChatGPT, Perplexity, and Google AI for free. You'll see exactly where your products show up, where they don't, and what your competitors are getting recommended instead
Free AI visibility audit
We analyze your catalog across the major AI platforms. You get a clear report showing your current AI visibility and the exact gaps.
Takes less than 24 hours. No commitment
Two-week pilot
We integrate Furnitty Command, rewrite your catalog metadata, and activate your core agents. Monthly subscription is waived for two weeks
Your catalog stays enriched, even if you don't continue
Run your business with Furnitty
Keep the core agents running. Add more agents as your operation grows. One platform. Start focused. Scale when ready
One platform. Start focused. Scale when ready